The term “personal data” as used in this Policy refers to information such as your name, birth date, e-mail address or mailing address that can be used to identify you. The Health Palace will not process your personal data without your consent.
In processing your personal data, we comply with internationally recognized standards of privacy protection. In so doing, we ensure compliance by our staff with strict standards of security and confidentiality.
INTENDED USE OF PERSONAL DATA
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields. In these situations, if you chose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.
Health Palace processes personal data for specific and limited purposes, which we inform you about when we ask you for information. For example, we may collect and use personal data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes. Information you send to our customer service department is used only to help resolve your problem and is otherwise kept private.
Health Palace keeps your data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or documentation retention requirements.
NON-DISCLOSURE OF INFORMATION
Health Palace will not sell, share or otherwise distribute your personal data to third parties. However, personal data may occasionally be transferred to third parties who act for or on behalf of Health Palace, or in connection with the business of Health Palace, for further processing in accordance with the purpose(s) for which the data was originally collected.
Where disclosure of personal data to a third party occurs we will endeavour to ensure that the processing is performed in accordance with the purposes and within the limits under which the data was originally collected. Such third parties may operate under different privacy policies. In the event that this website is closed down, all personal data will be destroyed or you will be notified of any new manner of use of the data so you may revoke your consent of the use of this data.
RIGHT OF ACCESS
You have the right to access and update your personal data or to require their deletion. We endeavour to ensure that personal data is up-to-date, accurate, and complete. If you wish to access or correct your personal data held by us, please email us at: firstname.lastname@example.org. Your requests will be dealt with in a prompt and proper manner. No charge will be levied for complying with a correction request, however, for all other requests; Health Palace may charge a small fee to cover its costs. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on Health Palace.
5. SECURITY AND CONFIDENTIALITY
To ensure the security and confidentiality of personal data that Health Palace collects on-line, Health Palace uses data networks protected, inter alias, by industry standard firewall and password protection. Access to personal data is restricted to those employees who have a need to use the data and who have been trained to handle such data properly and observe strict standards of confidentiality. If an employee breaches our policies and procedures he/she will be disciplined accordingly. Staff compliance with our policies and procedures is regularly audited and reviewed. While we cannot guarantee against any loss, misuse or alteration to data, we try to prevent such unfortunate occurrences.
ANONYMOUS DATA AND “COOKIES”
Most of the information that Health Palace collects from its website(s) is anonymous information, such as the pages you visit and searches you perform. When you visit our website, we do not collect any personal data from you unless otherwise authorized by you.
Anonymous information is processed by Health Palace to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In so doing, Health Palace may install “cookies” that collect the first level domain name of the user (e.g., “bigmail.com” from and e-mail address of email@example.com) and that date and time of the access. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information that is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie, this will enable you to decide if you want to accept it or not.
Health Palace does not condone “spamming.” Spamming is defined as sending unsolicited e-mails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications.
In contrast, where Health Palace believes that certain product, health, or other information is of importance to you it reserves the right to inform you by e-mail whilst giving you the choice of opting out of such service.
PERSONAL INFORMATION AND CHILDREN
Health Palace will not knowingly collect, use or disclose personal data from a minor under the age of 13, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. We will provide the parent with (a) notice of the specific types of personal data being collected from the minor, and (b) the opportunity to object to any further collection, use, or storage of such information. Health Palace abides by laws designed to protect children.
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