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How to Track your Package

Our customers frequently ask how can they know where is his package once it has been shipped. Tracking a package in our website is very simple; you just have to follow these steps:

1)   Log in to your account and click on the option “Account” on the top of the page.

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  2)   All the orders you have placed at Health Palace will be displayed. You will see the status of your order at the right side.

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  3)   At this point you can track your package in 2 different ways:

     a)   Click on the tracking number located at the bottom of the page. You will be redirected to Canada Post website and your order information will be displayed*

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b)   If you prefer, you can copy the number and paste it directly in the Canada Post Tracking box.

  Click here to visit the site: http://www.canadapost.ca/cpo/mc/default.jsf

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 Important Notes: Tracking numbers usually take 1-2 business days to be updated by Canada Post website.