How to place and order (Mobiles)
Buying at Health Palace Online Store is easy, quick and simple. This manual will guide you step by step to a successful purchase through graphic explanations.
Payment
- Pay with PayPal
- Pay with Credit or Debit Card (MasterCard, Visa, Amex etc.)
- Order and Pay by Phone
- Other Payment Methods
- Pick up your order at our store
To start, search the product you want to order:
I. Go to the “search”box at the top of the page. If you don´t know the exact name of the product enter the key words. Try to be as accurate as possible.
II. If you know the exact name of the product then enter it in “double quotes”
Select the wanted product or products and quantity then click on the button “Add to Cart”to include it into your order.
III. To continue shopping you can use the search box again or the "Shop by categories" and "Sop by Brand" menu bars located at the upper left side of the page.
You can see the products you have added to your cart clicking on the option "View Cart" on the main menu bar. You can modify all the order whenever you want before proceeding to check out.
Now you will see your complete order. If you wish you can make any modifications here, you can change quantities and remove unwanted items by simply clicking on the option “Remove” under the quantity box.
To continue click on the button “Proceed to check out”
You will be redirected to the “Check Out” screen where you have to follow 5 easy steps to finish your order.
I. "Account Details". If you are a returning customer sing in and continue to step II “Billing & Account Details” or create a new account if you are a "New customer". 
a)Click on "New Customer" and then on “Continue”
b) Fill the camps and then click on "Bill & Ship to this address"
You will be automatically sent to step 4 and a confirmation e-mail will be sent to you.
Note: If you want to ship to a different address deselect the option “I also want to ship to this address”. The button “Bill and Shipp to this address” will turn to “Bill to this address”, click on it and fill the step 3 with the desired shipping address
Note: If you have log in before proceeding to check out step 2 “Billing & Account Details” will be converted to step 1 and so on.
II. “Billing Details”. Your account information for billing and shipping will appear here. If you have entered different addresses select one and click on "Bill & Ship to this address" to continue.
II.I If you want to use a different address click on the option “I want to use a new billing address”and fill the camps, also use this option if you want to ship to a different address. When done, click on the button "Bill & Ship to this address"
II.II If you want to ship to a different address deselect the option “I also want to ship to this address”. The button “Bill and Shipp to this address” will turn to “Bill to this address”, click on it and fill the step 3 with the desired shipping address
III. “Shipping details" will be filled with the information you entered previously.
IV. “Shipping Method”. Choose the shipping method you wish, prices are shown there. Then click on “Continue”.
V. “Order Confirmation”. A summary of your order will be showed, please review it carefully. If you agree, click on “Proceed to payment”. If you have a coupon code, enter it here.
Payment:
Pay with PayPal:You will be automatically redirected to PayPal- Health Palace website to complete the order.
To pay by PayPal just click on “Pay with PayPal” enter your PayPal username and password and log in. The payment will be done and a confirmation e-mail will be sent to you.
Pay with credit or debit card:
If you don´t have a PayPal account or you want to pay by debit or credit card click on the option “Pay with a Card”and fill the camps. When you finish click on the button “Continue”. The payment will be done and a confirmation e-mail will be sent to you.
Call to:
416-273-4809 1-800-657-5002
Office Hours
M-F 10am-8pm EST SAT 11am-4pm EST
What happens if I don´t have a credit/debit card? Do I can still buy online?
Yes, you can get a prepaid Visa card or a Visa gift card in any Canada Post location. You can pay with them as a normal card in our online store or via phone with one of our representatives.
Visa prepaid cards
Prepaid reloadable Visa cards
Buy your card at any Canada Post location. Load up to $500 on it. Use it right away. Reload your card any time. Visit any of 6,300 Canada Post locations or reload online.
Visa gift Cards
The Canada Post Visa gift card is available at post offices across Canada. You can buy it using cash or debit. For more information you can visit: https://www.canadapost.ca/web/en/products/details.page?article=visa_and_phone_prepa
Pick up your order at our store:
You can order online or by phone and pick your order at our Toronto location:
3601 Highway 7 Unit 114
Markham, Ontari, L3R0M3
An e-mail will be sent to you with your invoice and a second one within the next 3 days with the date when you can pick up your order.